Apr 30, 2025 · Totally frustrated with HP support. Can anybody share support escalation matrix for HP India so that issue can be escalated and get resolved. Such a rubbish support i have …

Nov 13, 2024 · Hi HP Team, I have been dealing with an issue related to a printer ticket for quite some time. I am requesting the escalation matrix for HP printer support to ensure that higher …

Nov 26, 2025 · How to obtain the complete service log and escalation trail What to do when support keeps closing cases without fixing the issue Given the prolonged delay and impact on …

Jul 30, 2024 · I Raised a complaint with HP 15 days ago to address a Wi-Fi connectivity issue with my 790 ink tank printer. An engineer from HP service centre visited and replaced the …

May 22, 2025 · For the last 3 days, they have been telling me the same reason. I need to escalate the issue further, but I am not finding the escalation matrix anywhere. What type of company is …

Aug 12, 2025 · Hi All , Is anyone help me about the escalations matrix ( email ID ) I am following with HP from last 4 months there is no resolution provided yet - 9459225

Apr 6, 2023 · I have a HP laptop and I have raised support case on 22nd March and always getting wrong information from customer support and their supervisor. Also, the local service …

Apr 12, 2025 · What is the escalation matrix for Hp India If the support team is lethargically slow and Dragging the repairs/ support deliberately? One full week has passed, but there is no …

Nov 13, 2024 · We have handling mostly HP product in our organization. In such case We have been facing time-consuming experiences with HP WhatsApp and call support in getting and …

Oct 29, 2021 · This is about case ID [Personal Information Removed] which was created on 20-Sep-2021. I would like to bring your notice that about customer support how they handled this …