Bots can't do your festive shopping for you, but can lighten the load when combined with human agents. Zendesk's Eric Jorgensen argues that service agents and AI in retail can boost the customer ...

A new long-sleeved t-shirt from the Disney Store features various Pixar characters forming the “snack squad.” The tee is pale blue, heavyweight, thick jersey knit. It has dropped shoulders, a ribbed ...

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...