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From the rise of virtual influencers to the convergence of short-form video and UGC, here are six predictions that will shape ...

The need to maintain a social media presence as a brand is a given, though building your platform isn’t always a straightforward task. Thankfully, plenty of content creation and social media ...

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how-to choose checklist. Predictive analytics tools are revolutionizing ...

A.I. search tools, chatbots and social media are associated with lower cognitive performance, studies say. What to do? Credit...Derek Abella Supported by By Brian X. Chen Brian X. Chen is The Times’s ...