If defrost isn’t working, something in the chain is broken. This step-by-step approach shows you exactly where to look and what to test.

A service and repair engineer has shared practical tips to help households keep their homes warm and safe this winter ...

British Gas is urging customers to follow an '11am rule' to reduce their risk of a common winter problem that can get worse ...

When the lights go out and the house falls silent, you are not thinking about code books or wiring diagrams. You just want ...