The retro-style MagicBand+ has arrived online at the Disney Store. It features artwork of the Cinderella Castle, Spaceship Earth, Hollywood Tower Hotel, and Tree of Life icons.

Bots can't do your festive shopping for you, but can lighten the load when combined with human agents. Zendesk's Eric Jorgensen argues that service agents and AI in retail can boost the customer ...

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...