Training represents one of the largest investments call centers make in their workforce, yet many organizations struggle to demonstrate its actual value. Post-training assessments might show that ...

ServiceNow’s planned $1 billion acquisition of Veza aims to unify identity governance with workflow automation to control AI agents at scale. ServiceNow has announced its intent to acquire Veza, an ...

This guide provides instructions for setting up the DART-GUI environment, including Docker container initialization, database schema configuration, and execution scripts for sampling and training.

For the past month, U.S. prosecutors have argued in a federal court that a former aide in the New York governor’s office was an agent of China, using photos to show that she mixed with some of the ...

As autonomous AI "agents" increasingly access banking systems, new rules for verifying their status are desperately needed, writes Zor Gorelov, of the Klaros Group. For decades, the cornerstone of ...