Better Banking: Fintech Options To Improve The Client Experience

Automating underwriting, servicing and routine tasks frees banks and lenders to focus on real conversations with customers.

Amazon customers can now file a refund claim under $2.5 billion FTC settlement. Here's how.

Eligible Amazon customers can now request a refund from a settlement over allegations of deceptive Prime enrollment practices ...

Banks closing branches: Why it’s happening and what you should do

As bricks-and-mortar bank branches vanish across the U.S., here’s what’s driving the trend and how it reshapes access to ...

My favorite contact apps for every platform - including one I built with AI

Contact apps are an important tool for busy lives. But which one should you be using? Here's my short list of favorites.

Alexa+ users can chat with Amazon's AI assistant on the web now - here's how and where

Amazon announced a dedicated Alexa+ website, enabling users to interact with the virtual assistant in a manner similar to how ...

NYC Mayor Zohran Mamdani sets his sights on ending hidden service fees. Here's how he plans to do it.

New York City Mayor Zohran Mamdani is launching a task force to crack down on hidden services fees for things like concert ...
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Monster market report reveals the best jobs now — and how to land one

The report analyzes the top job titles posted by employers, top job title searches by candidates, the fastest-growing industries (more than 10% quarter-over-quarter), and the top city-level hiring hot ...
Morningstar

Zendesk Acquires Unleash to Enhance AI-first Employee Service Business

Adds generative AI enterprise search, permission-based RAG, and deep channel integrations to accelerate time to value for internal support SAN FRANCISCO, Dec. 18, 2025 /PRNewswire/ -- Today, Zendesk ...