AI chatbots are rapidly becoming a core part of digital operations, changing how companies handle support, sales, and internal processes. Most users now rate their chatbot experience positively, as ...

Meta will soon use what people tell its artificial intelligence chatbot to get even better at selling them things. The company said on Wednesday that users’ chats and interactions with Meta AI will ...

A new report shows that 91% of AI users have a default artificial intelligence assistant they turn to for their AI tasks. A Menlo Ventures survey of 5,000 adults found that this "default tool dynamic" ...

A recent study reveals that AI chatbots can be tricked into sharing harmful information, including nuclear bomb construction tips, when asked in poetic form.

The study's goal is to also explore how these tools can be re-envisioned to promote long-term well-being and character ...

Meta Platforms will start using people’s conversations with its AI chatbot to help personalize ads and content, offering a glimpse of how the company intends to pay for its expensive artificial ...

Both papers found that chatbots influence voter opinions not by using emotional appeals or storytelling, but by flooding the ...

A conversation with a chatbot can shift people's political views—but the most persuasive models also spread the most ...

The firm does not mandate use of the new chat tool, but it has close to full adoption across Citadel's stockpicking teams.

As chatbots powered by artificial intelligence explode in popularity, experts are warning people against turning to the technology for medical or mental health advice instead of relying upon human ...