Xbox controller repairs aren't as aimple as sending them in to be fixed, and Microsoft's solution puts more responsibility on ...

Some customers who send their consoles in for warranty repair are unhappy with long return times, inadequate fixes and poor customer service. Erica Ogg is a CNET News reporter who covers Apple, HP, ...

Is your Xbox Elite Controller suffering from a button that doesn't respond or physical damage that makes it unusable? Here's ...

Extend your console lifecycle beyond its warranty. I always enjoy seeing more work going into the right-to-repair. It’s a great way to see your items continue booting up for the long haul. There have ...

Microsoft's warranty program can range from one to three years, and afterward, you're typically not able to receive any of the program's benefits. That's about to change, however, as Microsoft has ...

Xbox are continuing to improve how it designs, builds, distributes, and use its products to reduce its environmental impact and help it reach Microsoft’s goal of being a zero waste, carbon negative, ...