IIIF provides researchers rich metadata and media viewing options for comparison of works across cultural heritage collections. Visit the IIIF page to learn more. In 1971, PhoneMate introduced the ...

I dunno what happened, but I've been positively inundated with automated telemarketing calls over the last couple of months. <BR><BR>I was going to order a Telebouncer from amazon, essentially a ...

Small retail- or service-based businesses often spend time–or money–fielding mundane phone calls. Where is the store? How do I get there? When does it close? Are there any current promotions? If this ...

I miss the old days. That simple fact was made evident after reading a feature story in the Hub regarding appropriate phone message habits. The main point of the article was this: Be brief, concise ...

A few years ago, I was working with a mid-size restaurant group that had grown fast: six locations, steady traffic, and a solid reputation. But the call handling? It was chaos. Hosts were juggling ...