WARE — Country Bank announced the addition of Victoria Scott and Tony Marini as retail banking officers. Each brings extensive industry experience, strong leadership qualities, and a deep commitment ...

In retail, customer experience drives loyalty, yet most organizations cannot pinpoint a single person responsible for it.

Tailored Brands is looking to Alexander to help grow the business, using marketing to engage customers. He will also oversee data and analytics as the company works to understand customer preferences.

Matteo Calonaci succeeds Supply Chain and Industrial Officer Klaus Bierbrauer, who will remain with the company during a transition period.

PALO ALTO, Calif.--(BUSINESS WIRE)--Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, today announced ...

But as quickly as Dusk attracted attention, they found themselves in a far more serious PR storm this time not for their ads, but for their service. Dramatic discounting and aggressive sales campaigns ...

Forbes contributors publish independent expert analyses and insights. Brin is a Toronto-based contributor who covers physical retail. Apr 23, 2025, 01:32pm EDT Rails opened its second Washington, D.C.

Artificial intelligence is transforming retail by offering personalized shopping experiences, from product recommendations to virtual try-ons. AI can also enhance retail by improving customer service, ...