Salesforce wants to supercharge customer service workflows with artificial intelligence. Toward that end, the San Francisco company today revealed a slew of AI-driven features headed to Service Cloud, ...
Increase Efficiency, Improve Personalized Service with Omnichannel Natively Inside Salesforce CXone Omnichannel Routing support of Salesforce Live Agent cases and chats, via API integration, provides ...
NICE inContact Announces Support for Routing Omnichannel Interactions Natively in Salesforce Live Agent With API integrations with Salesforce, CXone intelligently routes interactions to improve ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback