When you provide services to people you will inevitably run into someone who is very rude. What would you do if a customer called in and demanded to speak with the CEO and was verbally abusive, ...

Microsoft engineers once employed a clever tactic to appease irate customers demanding to speak with Bill Gates. Operators ...

An irate customer who threw a cup of scalding coffee at a McDonald’s employee at a location in Saginaw, Michigan, was so well-known in her community that police received over 100 tips identifying her ...

An irate customer who threw a cup of scalding hot coffee at a McDonald's employee at a location in Saginaw, Michigan, was so well-known in her community that police received over 100 tips identifying ...