Entrepreneurs who build successful businesses often possess a unique ability to see what others don't—the critical bottlenecks hiding in plain sight that create frustration, inefficiency, and lost ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Barbara Wittmann, CEO of IT Zeitgeist is an expert in Digital Leadership and aligns people and technology for sustained global success. There are some lines by the poet Rumi that have been a guiding ...

Got a business problem that needs a fresh perspective? The University of New Hampshire Peter T. Paul College of Business and ...

Many companies rush into AI initiatives without identifying specific problems to solve, leading to wasted resources and failed projects. Companies often assume their data is ready for AI when it isn’t ...

When your business hits a plateau, throwing money or new tactics at the problem won’t fix it. Reframing the questions you ask can uncover hidden bottlenecks, unlock creativity and get your growth back ...

We meet a solutions architect who tells us that his defining characteristic is curiosity, and that for him success is in solving problems with technology, for people. In a recent episode of the First ...