The professional services industry thrives on relationships. Whether you’re a financial advisor, consultant, law firm, or marketing agency, your success depends on maintaining strong client engagement ...

Service industries, which are essential to the economy, continue to grow at a fast pace. The service sector includes businesses and organizations involved in wholesale and retail trades, food services ...

As we approach 2024, the landscape of business operations is set to undergo a significant transformation, driven by the rapid advancements in artificial intelligence (AI) and automation technologies.

The shift to digital-first experiences has put customer service agents under more pressure than ever. With greater complexity comes a growing number of critical incidents that can negatively impact ...

Building connections with today's consumers is neither straightforward nor easily repeated. As people toggle among channels and devices on their path to a given purchase, businesses wishing to break ...

The wealth management industry is a client relationship-centric business and communication plays a key role in strengthening client relationships. The client communication has further gained ...

Telvent GIT S.A. is announcing the continual advancement of the SAGE product line, evolving from legacy remote terminal unit (RTU) into the optimum substation automation platform. The SAGE product ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The core of the insurance industry is people, as it groups millions of companies whose ...

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