I am a conversationalist, public speaker, teen life coach, advocate, entrepreneur, wife and a mother. I was once the radio personality at North Carolina State University WKNC-FM where I studied Speech ...

Engaged listening goes beyond passively taking in sounds around us. It is about using all our senses to hear with active intention.

We all want to be perceived as smart, and there are some simple ways brilliant people show their intelligence without even ...

“You cannot truly listen to anyone and do anything else at the same time." —M. Scott Peck, author of The Road Less Traveled. Active listening is a way of listening that involves full attention to what ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Chris Dyer Recent surveys ...

The World Economic Forum has announced what it thinks is the most needed skill in today’s “ambivalent, cynical and disempowered” workforce—generous listening. In a published article, the WEF wrote, ...

We’ve all been there. You’re speaking to someone and even though you know they’re hearing you, you get the sense they’re not really listening. As frustrating as that can be, most us would probably ...

The past year has led to many difficult conversations, and difficult conversations often lead people to subconsciously put their humanity and empathy aside to make it through unscathed. We are ...

Mastering active listening can transform CX by building trust; it's a powerful conduit for enhancing customer satisfaction and loyalty. When it comes to customer experience (CX), active listening ...

As we age, our brains lose some of their volume. Age-related gray matter loss is typically associated with cognitive decline and impaired memory functions. Older adults are at a higher risk for brain ...

Opinions expressed by Entrepreneur contributors are their own. The past year has led to many difficult conversations, and difficult conversations often lead people to subconsciously put their humanity ...